Privacy policy
Privacy Policy
Last updated: July 2026
MrGrumpy operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience. MrGrumpy is powered by Shopify, which enables us to provide our services to you.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, make a purchase, contact us, or otherwise interact with our store.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
Depending on how you interact with our store, we may collect the following personal information:
- Name, email address, phone number, billing address, and shipping address
- Payment and transaction information
- Order history and purchase details
- Account information, if you create an account
- Communications with us, including customer support messages
- Device information, browser type, IP address, and usage data
- Information collected through cookies and similar technologies
How We Collect Personal Information
We may collect personal information:
- Directly from you when you place an order, create an account, or contact us
- Automatically when you visit or use our website
- From Shopify, payment processors, shipping providers, marketing partners, and other service providers
How We Use Your Personal Information
We use your personal information to:
- Process and fulfill your orders
- Arrange shipping and delivery
- Provide customer support
- Send order updates and tracking information
- Process returns or refunds
- Improve our website and shopping experience
- Send marketing emails or promotional messages, if permitted by law
- Prevent fraud and protect our store
- Comply with legal obligations
How We Share Personal Information
We may share your personal information with:
- Shopify, which hosts and powers our store
- Payment processors
- Shipping and fulfillment partners
- Customer support providers
- Marketing and advertising partners
- Analytics and technology providers
- Legal authorities when required by law
We do not sell your personal information directly for money. However, depending on your location, certain advertising or analytics activities may be considered “sharing” or “selling” under applicable privacy laws.
Relationship with Shopify
Our store is powered by Shopify. Shopify may collect and process personal information to provide and improve its services.
You can learn more about how Shopify processes personal information by visiting Shopify’s Privacy Policy.
Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Remember your preferences
- Keep items in your cart
- Analyze website traffic
- Improve website performance
- Personalize content and advertising
Depending on your location, you may have the right to manage or disable cookies through your browser settings or available cookie tools on our website.
Marketing Communications
We may send you promotional emails or messages if you have opted in or if permitted by applicable law.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us at:
Even if you unsubscribe from marketing messages, we may still send you important non-promotional messages related to your orders or account.
Children’s Privacy
Our website is not intended for children under the age of majority in their jurisdiction.
We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so we can take appropriate action.
Security and Retention
We take reasonable measures to protect your personal information. However, no method of transmission or storage is completely secure.
We retain personal information only for as long as necessary to provide our services, fulfill orders, comply with legal obligations, resolve disputes, and enforce our policies.
Your Rights and Choices
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Request a copy of your personal information
- Opt out of certain marketing or targeted advertising activities
- Withdraw consent where applicable
- File a complaint with a local data protection authority
These rights may vary depending on your country, state, or region.
To exercise your rights, contact us at:
We may need to verify your identity before processing your request.
International Transfers
Because we operate online and use service providers such as Shopify, your personal information may be transferred, stored, or processed in countries other than where you live.
Where required by law, we rely on appropriate safeguards for international data transfers.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites.
We recommend reviewing their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.
When we update this policy, we will revise the “Last updated” date above.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
MrGrumpy
Email: mrgrumpy.plushie@gmail.com